Privacy & data protection policy

Before booking or using our services, you must agree to our Personal Data Protection policy. To keep your personal information safe, please read and accept the privacy policy below.

1. Why we collect personal information

We collect personal information only for the following purposes:

1.1. Verifying identity: we may ask for your name, address, phone number and email to confirm your identity and keep transactions and accommodation services accurate.

1.2. Improving your experience: personal information helps us serve you better, including guest support, product advice and relevant information.

1.3. Personalising your experience: we may use personal information to tailor your stay and your experience on our website, including suitable products, offers or suggestions.

2. How information is used

We protect your personal information and use it only as needed to provide our services and meet your requests. It is not shared, disclosed or sold to any third party without your explicit consent, unless required by law or needed to protect the rights, property or security of us or our guests.

We maintain appropriate security measures to keep personal information safe and comply with applicable data protection rules.

3. Who may access the information

We do not share, sell or disclose your personal information to any third party except in these cases:

3.1. Service partners: we may share personal information with partners who help us provide products and services. However, they must follow data security rules and use the information only for the stated purpose.

3.2. Legal compliance: we may disclose personal information when required by law enforcement authorities, to comply with regulations, legal processes or protect our rights.

4. How long we keep information

We keep your personal information while you use our services and as long as needed for the purposes above. When it is no longer needed, we delete or anonymise it.

5. Information about the organisation collecting and managing personal data

For any questions about how we collect or process your information, please contact us in person, by phone or by email:

6. Managing your personal data

You may access and update your personal information by signing in to your account on our website or by contacting us using the details above.