[Official Warning] Beware of impersonations of Le Palmier Hotels & Resorts on social media.
Customers should be wary of fake fan pages (Photo: Dong Tay Hospitality)
To avoid losing money and affecting your experience, please:
Only book rooms through official fanpage pages.
Carefully check the website, hotline, and email information before making any transactions.
You can request a video call or actual photos from the staff for verification.
Absolutely do not transfer money to any account other than the hotel's official account information (information is shown in the image and below).
Step 1: Verify the name and details of Le Palmier Hotels & Resort.Absolutely do not transfer money to any account other than the hotel's official account information (information is shown in the image and next to it). |
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Step 2: You can request a video call or actual photos from the staff for verification. |
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Step 3: Carefully check the website information, hotline, and email address before making any transaction. |
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One such case involved a customer transferring a large sum of money to a fake fan page with a name very similar to "Le Palmier." This page used the same logo, images, and introductory content as the official fan page, leading the customer to believe it was a reputable service booking channel. However, after transferring the money, The customer did not receive service confirmation and was unable to be contacted back..
1. Common forms of identity fraud
There are many methods of online booking scams. Most scammers create a "credible image" with victims by sharing bank transfer receipts, customer reviews, etc. They then lure buyers with various tactics:
1.1 Booking a service and then canceling it.
The person sending the hotel booking code is real (on Lepalmier.vn, Agoda, Booking…), but after receiving the money they will… Cancel the service as the primary booker., which prevents customers from using the service.
1.2 Offering incredibly low prices that aren't real.
Taking advantage of people's desire for cheap deals, the scammers offer reasons like "internal quotas," "special offers," and make their offers. The price is lower, ranging from 1 to 2 million VND per person. compared to the listed price.
1.3. Promises of virtual rewards – points accumulation for tier upgrades
Some individuals are impersonating collaborators/agents and making promises. Le Palmier reward points, Upgrade and get a free night's stay, while Only official channels of Le Palmier
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Website: lepalmier.vn
Le Palmier website interface (Photo: Dong Tay Hospitality).
1.4 Fake verified fanpages
Some individuals create fan pages with names that are identical or similar to their real names., Copy content from the official fanpage., and even Using the blue checkmark due to a verification loophole., with the aim of building trust and receiving direct bank transfers.
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Changing the fanpage name after gaining interaction to deceive users.
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Providing a phone number that is not part of the system.
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Request for quick transfer with the reason "internal offer, slots almost full"“
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Report a system error to request additional processing fees.
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Communicate only via private messages, do not leave any information publicly.
Benefits of ordering through official channels:
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Confirm the service clearly and transparently.
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Good price, transparent commitment.
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Enjoy the latest promotions and offers.
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We provide timely support, advice, and address all inquiries.
2. The official Facebook fanpage system of Le Palmier locations.
To easily follow official information from Le Palmier, please access the fan pages via the links below.
Name of establishment |
Fanpage address |
Le Palmier Ho Tram Resort |
https://www.facebook.com/LePalmierHotelResort |
Le Palmier Long An Boutique Resort |
https://www.facebook.com/lepalmierlonganbotiqueresort |
Le Palmier Phu Quoc Hotel |
https://www.facebook.com/LePalmierPhuQuocHotel |
Le Palmier Duc Hoa Hotel |
https://www.facebook.com/profile.php?id=61556695950483 |
